Clinic billing goes wrong in a narrow and predictable way: the person who knows what was done is not the person who raises the invoice. The doctor performs a dressing, gives an injection and dispenses three days of medicine; the counter sees a patient walking out and charges a consultation. Repeat that four times a day for a year and the loss is substantial, invisible and entirely structural.
The second problem is GST. Healthcare services are largely exempt while medicines and many consumables are not, so a clinic that dispenses is producing mixed invoices — and getting the treatment right per line, with correct HSN and rate handling, is not something a generic retail billing package does well.
MedKit Care builds the bill from the clinical record. Consultation, procedures, medicines and investigations arrive on the invoice because they were recorded when they were performed, with GST applied per line according to what the line is. The counter's job becomes collecting the payment and recording how it was paid.
What this replaces
The failures below are the reason clinics and hospitals go looking for software in the first place.
The counter bills what it can see
Procedures and dispensed medicines that were not communicated simply do not get charged.
GST handled by guesswork
Exempt services and taxable medicines on one invoice are treated inconsistently, which is a problem the first time anyone looks closely.
Payment modes are not reconciled
Cash, UPI and card go into one total, so the evening count never matches and nobody can say where the gap is.
Part payments become pending forever
A partly paid bill is remembered rather than recorded, and follow-up depends on someone noticing.
Duplicate and missing invoice numbers
Manual books produce gaps and repeats that are painful to explain later.
No daily position
Collections, dues and discounts for the day are only known after someone adds them up by hand.
How MedKit Care handles it
Each capability below is part of the platform, not an add-on quoted separately.
Charges flow from the consultation
Whatever the doctor recorded — consultation, procedure, medicine — is on the invoice before the patient reaches the counter.
GST per line
Exempt services and taxable goods handled separately on the same invoice, with rates applied by item type.
Payment-mode recording
Cash, UPI, card and bank recorded per payment, so the day reconciles by mode instead of as one number.
Part payments and dues
Partial collections recorded against the bill, with the outstanding balance visible on the patient record.
Discounts with attribution
Discounts recorded against the user who gave them, which is the only thing that makes discount policy enforceable.
Sequential invoice numbering
One continuous series per unit, with no gaps to explain and no duplicates to reconcile.
Daily collection reports
Collections by mode, by doctor and by service for any date range, computed live.
Reprint and share
Any past invoice retrievable, reprintable and shareable on WhatsApp from the patient record.
The workflow, end to end
- 1
During the visit
The doctor records consultation, procedures and medicines as part of treating the patient.
- 2
At the counter
The bill opens already populated; reception adds anything sold separately and confirms.
- 3
Payment
Amount collected is recorded by mode, including part payments and the balance due.
- 4
Invoice
A GST-compliant invoice prints or goes to WhatsApp with the correct treatment per line.
- 5
Day close
Collections by mode, discounts given and dues outstanding are on the dashboard the same evening.
- 6
Follow-up on dues
Outstanding balances stay attached to the patient and surface at their next visit.
What changes
- Nothing performed in the room goes unbilled
- GST treated correctly on mixed service-and-goods invoices
- Cash, UPI and card reconcile separately every evening
- Dues visible instead of remembered
- Discounts attributable to the person who approved them
- Any invoice retrievable months later in seconds
Who it is for
- Clinics billing consultations and procedures
- Practices that dispense medicines
- Multi-doctor clinics with shared counters
- Reception and billing staff
- Clinic owners reconciling daily collections
- Accountants receiving clinic data monthly
Frequently asked questions
Are doctor consultations subject to GST?+
Healthcare services provided by a clinical establishment are largely exempt, while medicines and many consumables are taxable. MedKit Care applies the treatment per line rather than per invoice, so a single bill carrying both is handled correctly. Confirm your specific position with your tax advisor.
Can we take part payment and collect the rest later?+
Yes. Part payments are recorded against the bill and the balance stays visible on the patient record until it is settled.
How do we reconcile cash against UPI at day end?+
Every payment records its mode, so the day-close report splits collections by cash, UPI, card and bank instead of giving one combined figure.
Can the invoice be sent on WhatsApp?+
Yes. Invoices can be printed, saved as PDF or sent to the patient on WhatsApp directly from the bill.
Does it work for a clinic with an attached pharmacy?+
Yes. With the pharmacy module enabled, dispensed medicines appear as taxable lines on the same patient invoice and leave stock at the same time.
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Serving clinics and hospitals across India, with dedicated support in Bihar and Maharashtra. See plans and pricing.
See it on your own workflow
A 20-minute walkthrough using your clinic or hospital's actual process — not a generic slide deck.