Diagnostic work has a shape that general clinic software handles badly. A test is ordered, a sample is collected and labelled, it moves to a bench, a result is entered against reference ranges that depend on the patient's age and sex, someone qualified releases it, and only then does a report exist. Every one of those steps is a place where a sample can be mismatched to a patient — which is the one failure a lab cannot afford.
Then there is delivery. Patients no longer come back for a printout; they expect the report on WhatsApp, and referring doctors expect it in their own system without a phone call. A lab that makes people travel for a piece of paper loses referrals to one that does not.
MedKit Care's laboratory module tracks the sample from order to release, holds the test catalogue with its reference ranges and units, keeps results attached to the ordering visit, and delivers the finished report to the patient and the referring doctor at the moment it is signed off.
What this replaces
The failures below are the reason clinics and hospitals go looking for software in the first place.
Samples identified by handwriting
A hand-labelled tube and a paper requisition are the only link between patient and sample — one smudge and the result belongs to nobody.
Reference ranges applied from memory
Age- and sex-dependent ranges are applied by whoever types the result, so flagging is inconsistent.
Nobody knows where a sample is
When a patient calls to ask, the answer requires walking to the bench and asking.
Reports released without review
With no explicit release step, a provisional result can leave the lab as a final report.
Delivery is manual
Reports are printed and handed over, or photographed and sent one at a time, which does not scale past a few dozen a day.
Referrals are not tracked
The lab cannot say which doctors refer how much, so the relationships that drive the business are managed blind.
How MedKit Care handles it
Each capability below is part of the platform, not an add-on quoted separately.
Test catalogue with ranges
Tests and panels with units, reference ranges by age and sex, and pricing held centrally rather than per report.
Order to sample tracking
Every order gets a tracked sample identity, so the patient-sample link does not depend on handwriting.
Status through the workflow
Ordered, collected, in process, awaiting verification, released — visible to reception without walking to the bench.
Result entry with auto-flagging
Values outside the applicable reference range are flagged as they are entered, consistently.
Explicit verification and release
A qualified user releases the report; nothing reaches a patient before that step.
Report delivery
Released reports print, download as PDF and go to the patient on WhatsApp automatically.
Attached to the clinical record
For hospital and clinic labs, results attach to the ordering visit or admission, so the doctor sees reason and result together.
Referral and revenue reporting
Test volumes, turnaround times and referring-doctor contribution reported per period.
The workflow, end to end
- 1
Order
Tests ordered from an OPD visit, an admission, or directly at the lab counter for a walk-in.
- 2
Collect
Sample collected and registered against the order, establishing a tracked identity.
- 3
Process
The bench works from the worklist; status updates as the sample moves.
- 4
Enter results
Values entered against the catalogue, with out-of-range results flagged automatically.
- 5
Verify and release
A qualified user reviews and releases; only then does the report exist.
- 6
Deliver
Report goes to the patient on WhatsApp and attaches to the clinical record for the referring doctor.
What changes
- Patient-sample link that does not depend on handwriting
- Reference-range flagging applied the same way every time
- Sample status answerable from the counter
- Nothing leaves the lab without an explicit release
- Reports delivered the minute they are signed
- Turnaround time and referral sources measured
Who it is for
- Standalone pathology labs
- Diagnostic centres with collection points
- Hospital laboratories
- Clinics with in-house basic diagnostics
- Lab technicians and reporting pathologists
- Collection centre staff
Frequently asked questions
Can reports be delivered on WhatsApp automatically?+
Yes. When a report is released, it can be sent to the patient as a PDF on WhatsApp and simultaneously attached to the clinical record for the referring doctor.
Are reference ranges age and sex specific?+
Yes. Ranges are held per test in the catalogue with age and sex variants, and flagging is applied from the patient's own demographics rather than by the person typing.
Can a result be sent before it is verified?+
No. Release is an explicit step performed by an authorised user, and nothing reaches the patient before it.
Does it work for a lab attached to a hospital?+
Yes, and that is where it is strongest — orders come from the OPD visit or the admission, results attach to the same episode, and the charge joins the patient bill in one action.
Can we track which doctors refer the most tests?+
Yes. Referral source is recorded on the order, and referring-doctor volume and revenue are reported per period.
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See it on your own workflow
A 20-minute walkthrough using your clinic or hospital's actual process — not a generic slide deck.