Privacy Policy

1. Scope

This policy applies to medkit.care, associated product pages, and MedKit ERP services used by clinics, pharmacies, and healthcare businesses in India.

2. Information We Collect

• •Account and contact data: name, business name, email, phone number, city, and billing contact details.
• •Operational data: invoices, appointments, prescriptions, inventory entries, and clinic workflow data entered by authorized users.
• •Payment data: payment status and transaction references from payment gateway partners. Card details are processed by the payment gateway and not stored by MedKit.
• •Technical data: IP address, browser type, device information, and usage logs for security and analytics.

3. How We Use Information

• •To deliver and maintain MedKit ERP features and customer support.
• •To process subscriptions, invoices, payment confirmations, and refunds.
• •To improve platform performance, reliability, and product experience.
• •To prevent fraud, abuse, or unauthorized access and meet legal obligations.

4. Data Sharing

MedKit does not sell personal data. We share data only with trusted service providers needed to run our services (for example, cloud hosting, messaging, analytics, and payment processing) and when required by law or regulatory process.

5. Data Security

We use reasonable technical and organizational controls, including encrypted transport, access controls, and monitoring, to safeguard data against unauthorized access, disclosure, or loss.

6. Data Retention

We retain account and business records for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. On valid closure requests, we process deletion or anonymization subject to applicable laws.

7. Your Rights

You may request access, correction, or deletion of your personal data, or ask privacy questions, by contacting us at support@medkit.care.

8. Cookies and Analytics

We may use cookies or similar technologies for session management, analytics, and performance. You can manage cookie behavior using browser settings.

9. Policy Updates

We may update this policy to reflect legal, technical, or business changes. Updated versions will be published on this page with the latest effective date.

10. Contact

For privacy requests and support, email support@medkit.care or visit our Contact Us page.