Appointment confirmations, medicine reminders, prescription delivery, follow-ups, and feedback — all automated on WhatsApp. Your patients stay engaged without you lifting a finger.
Configure once. MedKit handles the rest — every day, for every patient.
The moment a patient books a slot, they get an instant WhatsApp message with doctor name, time, location, and map link.
Auto-send a reminder 24 hours before every appointment. Patients reply to confirm or reschedule — reducing no-shows by up to 40%.
Send personalised reminders for each medicine at the prescribed time. Patients reply "1" to log adherence or "2" to snooze.
Calculate when a patient will run out of medicine and auto-remind them 3 days before. Pharmacy revenue increases automatically.
Prescription PDF is sent to the patient on WhatsApp the moment the doctor clicks save. No printing, no counter wait.
3 and 7 days after a visit, patients receive a "How are you feeling?" check-in. Critical responses are flagged for the doctor.
After every visit, auto-collect a star rating. Happy patients are guided to leave a Google review — building your clinic reputation.
Notify patients on WhatsApp when their lab reports are ready. Share the report PDF directly in the chat.
No. Patients receive messages directly on their existing WhatsApp number. There is no app to install, no login, and no extra steps for them. They just need WhatsApp, which virtually every smartphone user in India already has.
MedKit uses the official WhatsApp Business API, which means messages are sent from a verified business number. This ensures high deliverability, no risk of bans, and compliance with WhatsApp messaging policies.
Yes. You can customise the appointment confirmation text, reminder message, medicine reminder, and follow-up messages to match your clinic's tone. Templates are submitted for WhatsApp approval once and then work automatically.
Replies are captured and displayed in the MedKit dashboard. If a patient confirms attendance, the appointment is marked confirmed. If they reply with a concern about their health after a follow-up, it is flagged for the doctor to review.
Yes. MedKit calculates the supply duration from the prescription and automatically sends a refill reminder to the patient 2-3 days before they run out. This increases repeat footfall at your pharmacy without any manual effort.
Yes. The prescription PDF carries the doctor's digital signature and registration number, making it legally compliant with Indian telemedicine guidelines and acceptable at any pharmacy.
Explore related MedKit features
Free 14-day trial · No credit card · Setup in 20 minutes